Frequently Asked Questions

No, you do not need to be certified to become a DPO.

DPOs must, however, be able to demonstrate that they have the necessary qualifications required by the GDPR, such as expert knowledge of data protection law and practices.

 

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Every organisation, regardless of the their size or sector, established in the European Economic Area (EEA) or offering products or services to individuals in the EEA, processing personal data whether or not by automated means needs to comply with the GDPR. Even if the GDPR mainly relates to automated processing of personal data, processing operations carried out manually will also be subject to the GDPR from the moment the paper files are organised in a systematic manner, e.g. ordered alphabetically in a filing cabinet. 

Examples of processing operations include collecting, recording, organising, using, modifying, storing, disclosing, altering and erasing individuals’ personal data.

Nevertheless, the application of the GDPR is modulated according to the nature, context, purposes and risks of the processing operations carried out. For SMEs whose core business is not the processing of personal data, the obligations can be less strict than for a large company.

 

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Yes, the GDPR applies if the personal data are contained or are intended to be contained in a filing system. This means that the GDPR also applies to paper records and not solely to automated processing of personal data.

 

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Yes, but in order to do this, you will first need to determine the legal basis for processing this type of personal data. For example, the processing could be considered as a legitimate interest for your organisation. When processing personal data on the basis of legitimate interest, it is always necessary to conduct a balancing test to determine whether your legitimate interests outweigh individuals’ rights, particularly if children are involved.

Another possible legal basis for such processing could be consent. At any rate, individuals should always be informed in advance that the event is being photographed or filmed.

 

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The DPO cannot be held responsible for failure to comply with the GDPR. Compliance with the GDPR is the responsibility of the organisation that appointed the DPO.

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The appointment of a DPO is mandatory in the following three cases:

  • the organisation is a public authority;
  • the organisation’s core activities consist in regular and systematic monitoring of individuals on a large scale, for example geolocation via a mobile application, or surveillance of shopping centres and public spaces through CCTV;
  • the organisation’s core activities consist in large-scale processing of sensitive data  or personal data relating to criminal convictions and offences.

You can always appoint a DPO on a voluntary basis, even if this is not legally required. Please note that in that case, you must comply with all the provisions of the GDPR concerning the tasks and position of the data protection officer.

 

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Cookies are small files stored on a device, such as a computer, a mobile device or any other device that can store information. Cookies serve a number of important functions, including remembering  users and their previous interactions with a website. They can be used to keep track of items in an online shopping cart or to keep track of information when details are inserted into an online application form.

Authentication cookies are also important to identify users when they log into banking services and other online services. The information stored in cookies can include personal data, such as an IP address, a username, a unique identifier, or an email address.

Data controllers can only process personal data in one of the following circumstances:

  • with the consent of the individuals concerned;
  • where processing is necessary for the performance of a contract (a contract between your organisation and an individual);
  • to meet a legal obligation under EU or national legislation;
  • where processing is necessary for the performance of a task carried out in the public interest under EU or national legislation;
  • to protect the vital interests of an individual;
  • for your organisation’s legitimate interests - except where they are overridden by the rights and freedoms of individuals.

In addition, the GDPR establishes additional conditions for the processing of sensitive data.

 

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The task of the DPO include, among others:

  • to inform and advise the organisation and its employees on data protection compliance;
  • to monitor data protection compliance;
  • to provide advice on requests concerning the data protection impact assessment (DPIA);
  • to act as a contact point for the data protection authority (DPA) and to cooperate with that DPA;
  • to act as a contact point for individuals.

In addition, the DPO’s presence is generally recommended where decisions with data protection implications are taken. The DPO should also be promptly consulted once a data breach or another incident has occurred.

 

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A valid contract between the data controller and data processor is obligatory under the GDPR. An infringement can be subject to an administrative fine up to 10M€ or up to 2% of the total annual turnover of a company, whichever is higher.

To help guide you when setting up a controller-processor agreement, the Danish and Slovenian data protection authorities, as well as the European Commission, have developed template agreements.

 

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