Standardised Messenger Audit

27 June 2024

The Standardised Messenger Audit project aims at helping to inspect the messenger services used within businesses from a data protection perspective.

The EDPB launched the Standardised Messenger Audit project in the context of the Support Pool of Experts programme at the request of the German Federal Data Protection Authority (DPA).

Project completed by the external expert Prof. Mathieu Cunche in November 2023, who worked closely with the German Federal DPA, which provided significant input and feedback.

Objective

The project provides a test catalogue of mandatory, recommended, and optional requirements which a GDPR-compliant messenger frontend would have to meet. The catalogue may support data protection authorities in their work, but also companies that want to review and improve their product.

The Standardised Messenger Audit project includes two deliverables: 
 

Standardised messenger audit - Frontend requirements 416.5KB
Standardised messenger audit - Audit methodology 1008.7KB