Webhelp

View all Approved Binding Corporate Rules

2022

FR SA

Type of BCR:

Controller

Categories of data subjects

Employees and business contacts

Délibération n° 2022-016 du 17 février 2022 portant approbation des règles d’entreprises contraignantes (BCR) "responsable du traitement" du groupe WEBHELP (demande d’approbation n° 20005804) 404.6KB

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Opinion / Binding decision References

Opinion 02/2022 on the draft decision of the French Supervisory Authority regarding the Controller Binding Corporate Rules of the WEBHELP Group

EDPB Annual Report 2024

23 April 2025

Annual report

Protecting personal data in a changing landscape

Opinion 3/2025 on the draft decision of the French Supervisory Authority (FR SA) regarding the “Lexing GDPR certification criteria”

14 April 2025

Opinion of the Board (Art. 64)

Guidelines 02/2025 on processing of personal data through blockchain technologies

14 April 2025

Consultations publiques

AI Privacy Risks & Mitigations Large Language Models (LLMs)

10 April 2025

Support Pool of Experts projects

The AI Privacy Risks & Mitigations Large Language Models (LLMs) report puts forward a comprehensive risk management methodology for LLM systems with a number of practical mitigation measures for common privacy risks in LLM systems.
In addition, the report provides use cases examples on the application of the risk management framework in real-world scenarios:

first use case: a virtual assistant (chatbot) for customer queries,
second use case: LLM system for monitoring and supporting student progress and,
third use case: AI assistant for travel and schedule management.

Large Language Models (LLMs) represent a transformative advancement in artificial intelligence. They are deep learning models designed to process and generate human-like language trained on extensive datasets. Their applications are diverse, ranging from text generation and summarisation to coding assistance, sentiment analysis, and more.

The EDPB launched this project in the context of the Support Pool of Experts programme at the request of the Croatian Data Protection Authority (DPA).

Project completed by the external expert Isabel Barbera in April 2025.

Objective

The AI Privacy Risks & Mitigations Large Language Models (LLMs) report puts forward a comprehensive risk management methodology to systematically identify, assess, and mitigate privacy and data protection risks.

The report helps Data Protection Authorities (DPAs) to have a comprehensive understanding and state-of-the-art information on the functioning of LLMs systems and the risks associated with LLMs.

Opinion 5/2025 on the draft decision of the Finnish Supervisory Authority regarding the Processor Binding Corporate Rules of the Nokia Group

9 April 2025

Opinion of the Board (Art. 64)